Updates

News

Product updates and company news, straight from the team.

Jul 16, 2026

Is the EquilAI Chat Widget Accessible to Every Visitor?

The chat widget keeps WCAG AA text contrast with any brand colours, supports keyboard and screen reader use, and adapts cleanly to mobile screens.

Jul 12, 2026

Can You Teach Your Chatbot From Spreadsheets and Presentations?

The knowledge base now reads Excel, CSV, PowerPoint, RTF and plain text files without losing their structure, alongside PDF and Word.

Jul 06, 2026

What Happens When a Customer Asks for a Human?

When a visitor asks for a person, the conversation moves to your team’s live chat, with business hours and a maximum wait you control.

Jun 30, 2026

Can Customers Send Files to Your AI Chatbot?

Visitors can attach images and PDF documents up to 10 MB in the chat, and the assistant reads them: receipts, screenshots, forms and more.

Jun 24, 2026

Which Channels Can Your EquilAI Assistant Run On?

The website widget, Telegram, Discord, Shopify and a REST API today, with Gmail and Outlook on the way. One assistant, one knowledge base, every channel.