EST. 2026 / HELSINKI
HQ / HELSINKI

The new economics of customer service.

WEDRIVE→ YOURCUSTOMERSERVICEFORWARD

DRIVE

The new economics of customer service.

02 / METRICS

NUMBERS
THAT → MATTER.

01
24/7
Always-on coverage
No queues, no after-hours dropoff.
02
< 1s
Median response
Faster than your team can read the message.
03
90+
Global Customer Engagement
Provide self-serve support in your customers’ native language
03 / FEATURES

WHAT IT DOES.

Conversations, not scripts.

Trained on your product, your voice, your edge cases. Not a generic chatbot wearing your logo.

Routes itself.

Resolves what it can. Hands off what it can't. Full context attached, so your team starts in the middle, not the beginning.

Tells you what to fix.

Every conversation feeds back. The product issues your customers keep raising, ranked by volume.

04 / SECURITY

BUILT FOR →
TRUST.

EquilAI is built for security, reliability, and transparency, meeting leading compliance standards.

GDPRCOMPLIANT
01 / Data ProtectionIn effect

General Data
Protection Regulation.

REGULATION (EU) 2016/679 / GDPR

Every conversation, transcript, and customer record is processed under GDPR. Lawful basis on file, data minimization by default, EU residency on request, and a 30-day path for access, export, and erasure requests. No tickets, no waiting.

EUAI ACTREG (EU) 2024/1689
02 / AI GovernanceAligned

European Union
Artificial Intelligence Act.

REGULATION (EU) 2024/1689 / EU AI ACT

Assessed against the EU AI Act's risk framework and classified as limited risk (Article 52). Users are notified on every conversation that they are interacting with an AI. Human handoff available on every escalation. Technical documentation and known limitations on file.

01 / Encrypted

AES-256 at rest. TLS 1.3 in transit. Customer-managed keys on Enterprise.

02 / Audited

Independent third-party audits. Real-time access logs. Quarterly penetration tests.

03 / Region-locked

EU, US, and APAC residency. No training on customer data. Ever.

05 / CONTACT

EVERY →
QUESTION IS
A DOORWAY

TO
better customer experience.better customer experience.

We're here to hold that door open.

Newsletter
Quarterly. Product updates and the occasional engineering note. No marketing. We save the pitch for the docs.
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AI Agent
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Contact
EquilAI, Inc.
Finland, Helsinki
[email protected]LinkedIn
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